Zoom Broadens Horizons With AI-Powered Features

Zoom Broadens Horizons With AI-Powered Features

News by Anja Paspalj
Published: March 29, 2023

Zoom is introducing a variety of new features in an attempt to compete with Slack, Calendly, Microsoft and Google and broaden what it offers its users.  

With updates primarily focused on artificial intelligence, Zoom is introducing AI-powered meeting summaries, whiteboard generation and prompt-based email responses to its Zoom IQ Assistant tool. It also allows users to “ask further questions” even when joining a meeting halfway. Zoom has partnered with OpenAI for these features and users will be able to test these functions as soon as next month. 

This is a significant improvement for Zoom IQ, which has, until now, been equipped to record highlights, list action items and divide a meeting into chapters.  

Additionally, the company is rolling out non-AI features as well. Zoom has introduced Zoom Huddles, a real-time virtual coworking space,and Zoom Scheduler, which allows users to book appointments directly through someone’s calendar, currently in a public beta. 

The recent onslaught of workplace management companies implementing AI is a trend that will not be dying down anytime soon. However, Zoom is simultaneously being challenged to develop software as an extensive workplace tool beyond what it currently offers. 

Considering the company’s recent round of layoffs and its 40% decrease in stock in the last 12 months, it is no surprise that Zoom seeks to up its game and provide similar features to those of its competitors. 

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