Twitter experienced one of its biggest outages on Monday, with thousands of users reporting they could not view content and access external links on the social media app.
Clicking on a link would prompt an error message that said, "Your current API plan does not include access to this endpoint, please see https://developer.twitter.com/en/docs/twitter-apifor more information."
According to the outage tracker Downdetector, more than 8,000 people have reported Twitter-related issues.
Twitter Support explained that the company is working on the issue.
Some parts of Twitter may not be working as expected right now. We made an internal change that had some unintended consequences. We’re working on this now and will share an update when it’s fixed.
— Twitter Support (@TwitterSupport) March 6, 2023
Some parts of Twitter may need to be fixed. This is because we made an internal change that had some unintended consequences. We’re working on this now and will share an update when it’s fixed.
Less than an hour after the company released a statement, it announced that prior issues had been resolved.
user spoke out on the issues, tweeting the phrase “Twitter Singularity” alongside a screenshot of Twitter’s trends being mostly about the app. CEO Elon Musk responded by explaining that the small API change had massive ramifications. “The code stack is extremely brittle for no good reason. Will ultimately need a complete rewrite,” he stated.
Musk then tweeted a meme about the incident, with a YouTube link to a plane crash scene from the animated film Madagascar 2.
This helpful video explains what happened at Twitter todayhttps://t.co/LCx4jRIiCk
— Elon Musk (@elonmusk) March 7, 2023
The latest incident is the app’s sixth major outage this year. In January, users reported receiving error messages when tweeting. In two separate occurrences during February, Twitter was temporarily down and glitching for users worldwide. Users also experienced problems with sending gif images.
Other outages included glitches in group chats and disappearing timelines, just days after the company underwent a new wave of layoffs that affected several of its in-house engineers.